new library card holders
I joined the Association for Rural & Small Libraries last year and have really appreciated the listserv, where professional peers reach out to one another with questions, and in search of support. I thought it might be cool to occasionally share these issues/questions, in case anyone out there is in the same boat and doesn't know where to look.
That said, we still were getting occasionally burned by folks who'd get a card and then leave town with $100 worth of DVDs, CDs, books, etc., so I came up with a new library card setting for new card holders: "AdultProbationary" or "JuvenileProbationary." With these cards patrons are only allowed to have 3 items checked out on their card at a time. After a 90 day probationary period, IF there are no accrued fines over $5, that person gets switched to a "normal" card. We've seen a sharp decrease in problems. Hope this helps.
Coming up with policy is one of my least favorite aspects of my job.