We have a firm fines policy that no one in a family may check anything out if even one member of the family has fines in excess of $10--it sounds strict, but we find that we only have problems with families that wind up being the ones who run up multiple cards, so it works. Today we got one of those really special patron phone calls that had us all cracking up. It went something like this: Patron: "I know that I have fines on my card, but my daughter keeps begging me to go to the library and check out some books for her to read." *After checking the patrons card, her sons card, and the daughters card it was discovered that the mother and sons fines totaled over $300, while the daughters fine were only just over $10. After being informed of this, the patron asks, Patron: "So, can I just pay off my daughter's fines so she can use her card." *The staff again reiterated our policy about family fines, etc. Patron: "Well, every time I came to the librar...